Editor's Pick
Free
Customer Service
Tidio
Live chat, AI chatbot, and email helpdesk for small businesses
Great for: Shopify Seller · Small Business
4.7Editor's Score / 5
Ease
Setup—
PriceFree (50 conversations/mo); Starter from $29/mo
Curve—
What it does
Live chat, AI chatbot, and email helpdesk for small businesses
Who gets the most value
Solopreneurs and creators who need a fast on-ramp to customer service.
Shopify Seller
Small Business
Honest limitations
We're still gathering field notes on where this tool falls short. Check back soon.
We include this on every listing. Honesty builds trust.
Pricing
Freemium
Free tier availableFree (50 conversations/mo); Starter from $29/moFree tier
Yes — meaningful free usage available before paying.
Paid plans
Free (50 conversations/mo); Starter from $29/mo
What you can do with Tidio
- Order lookup
- FAQ bot
- Abandoned cart chat
- Returns
- AI chatbot
- Shopify integration
- Live chat
Compare with similar tools
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